We’ve once again our Mortgage Broker in Manchester has reached the end of the quarter, achieving a staggering amount of reviews. This is thanks to all the hard work from our fantastic mortgage team, ensuring all of our customers receive the best service they can possibly offer. It’s thanks to this that many of our customers give us such high praise on both Reviews.co.uk and Google.
Below we thought we’d share with you a selection of the lovely reviews we’ve received over the month!
“Excellent and very helpful team. I would like to say big THANK YOU for Paul Hefferan – mortgage advisor”
– Izabela D Via Reviews.co.uk
“They work in a professional and prompt way. What I really appreciate is that the broker visited the client at home at a mutually agreed time–which is way more convenient than for the client to visit their office. “
– Erli L Via Reviews.co.uk
“Fantastic service. Turned a mortgage offer around extremely quickly. Very thorough and professional service. I won’t be going anywhere else in the future.”
– Richard Gibbons Via Google
Our team run by 5 simple, yet effective rules:
Make sure you contact the customer as soon as possible.
Always give the customer a service you would want for yourself.
The customer comes first. Reassure them when they’re down or anxious and do everything in your power to hopefully succeed.
We never lie to our customers or keep information hidden. Anything the customer wants to know; we will tell them.
Our team always stay positive towards customers. Even in defeat, they’ll always look to the bright side and see how they can help you in the future.
We are all very proud of the work we do. We can’t say every mortgage will be successful, but we’ll always work as hard as we can to make that happen. We genuinely love our customers and seeing reviews make it all worthwhile. Here’s to another quarter of brilliant customer service and even better reviews!